Privacy policy

Last Updated: September 29, 2026

Wine Cellar Kingdom ("Wine Cellar Kingdom," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use our website, purchase products from us, contact our team, request a consultation, or otherwise interact with Wine Cellar Kingdom.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Wine Cellar Kingdom, we may collect the following categories of information.

Information You Provide Directly

We may collect information you voluntarily provide, including:

Name
Billing and shipping address
Email address
Telephone number
Company or business name
Order information
Products purchased or considered
Payment and billing information
Information provided when contacting customer support
Information provided when requesting a thermal load or cellar planning consultation
Information about your wine cellar or project that you voluntarily provide for product-selection assistance
Information submitted through forms, surveys, reviews, or other communications
Any other information you voluntarily provide to us

Order and Transaction Information

When you place an order, we collect information necessary to process and fulfill the transaction.

This may include your contact information, shipping information, billing information, order details, and other information necessary to complete the purchase.

Payment card information may be processed directly by our payment processors. We generally do not need to store your complete payment card number on our own systems.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages viewed
Referring website or source
Approximate geographic information
Date and time of visits
Website interactions
Shopping behavior
Information about how you navigate and use our website

This information may be collected through cookies, pixels, analytics tools, and similar technologies.

2. How We Use Your Information

We may use personal information for legitimate business purposes, including to:

Process and fulfill orders
Process payments
Provide shipping and delivery services
Communicate with you about your orders
Provide customer service
Respond to questions and inquiries
Provide product-selection assistance
Conduct free thermal load and cellar planning consultations
Help identify products appropriate for your project
Process returns, refunds, exchanges, and warranty-related requests
Provide information about products and services
Send transactional communications
Send marketing communications when permitted by law
Improve our website, products, and customer experience
Analyze website traffic and customer interactions
Personalize website experiences
Detect, investigate, and prevent fraud, abuse, or unauthorized activity
Maintain website and information security
Maintain business records
Comply with legal and regulatory obligations
Enforce our terms, policies, and agreements
Protect the rights, property, and safety of Wine Cellar Kingdom, our customers, and others

The FTC recommends that businesses understand what personal information they maintain, limit collection to what is needed, protect information appropriately, and dispose of information when it is no longer needed.

3. Thermal Load & Cellar Planning Consultations

If you request our free thermal load or cellar planning consultation, you may voluntarily provide information about your wine cellar or project.

This may include:

Cellar dimensions
Construction details
Insulation information
Glass doors or windows
Location within a building
Ambient conditions
Desired temperature
Intended use
Cooling-system preferences
Project photographs or documents you choose to provide

We use this information to understand your project and assist with product selection and general planning.

Information provided during a consultation is not automatically a guarantee that a particular product will be suitable for your installation. Customers remain responsible for obtaining professional installation advice where appropriate.

4. Cookies and Similar Technologies

We may use cookies, pixels, tags, scripts, and similar technologies to operate our website and understand how visitors use it.

These technologies may be used for purposes such as:

Keeping the website functioning properly
Remembering preferences
Maintaining shopping carts
Understanding website traffic
Measuring advertising performance
Improving website functionality
Personalizing content or experiences
Supporting marketing and advertising activities
Detecting fraud and security issues

Some cookies may be placed by third-party service providers that provide analytics, advertising, payment, or other services.

Your browser or device may provide controls for managing cookies. Depending on your location and applicable law, we may also provide additional cookie or privacy controls.

Shopify provides merchants with privacy settings, cookie-banner functionality, and data-sharing opt-out tools that can be configured based on the regions in which a store operates.

5. Analytics and Advertising

We may use third-party analytics and advertising services to understand website activity, measure marketing performance, and advertise our products.

Depending on the services we use, these providers may receive information such as:

Website activity
Device and browser information
IP address or similar identifiers
Advertising interactions
Pages viewed
Purchases or conversion information

Examples of services we may use include:

Google Analytics
Google Ads
Microsoft Advertising
Meta advertising services
Shopify analytics and advertising technologies
Other analytics or advertising providers

Important: This list should be updated if our actual website uses specific services not listed here, and services that we do not use should be removed.

Where required by applicable law, we will provide appropriate consent or opt-out mechanisms for certain advertising and tracking technologies.

6. How We Share Information

We may share personal information with third parties when reasonably necessary to operate our business, provide products and services, complete transactions, or comply with legal obligations.

These parties may include:

Shopify

Our online store is operated through Shopify. Shopify provides ecommerce infrastructure and services that may process information relating to website visitors and customers.

Payment Processors

We may share information with payment processors and financial service providers to process transactions, prevent fraud, and facilitate refunds.

Shipping and Delivery Providers

We may provide necessary information to carriers, freight companies, fulfillment providers, and other logistics providers so that orders can be delivered.

Manufacturers and Suppliers

Because certain products may be fulfilled directly by manufacturers or suppliers, we may share information necessary to process and fulfill your order.

This may include your name, shipping address, contact information, order details, and other information reasonably necessary for fulfillment or customer support.

Service Providers

We may share information with companies that provide services such as:

Website hosting
Ecommerce technology
Customer support
Email delivery
Analytics
Advertising
Fraud prevention
Information technology
Data storage
Accounting
Business administration

We expect service providers handling personal information on our behalf to use appropriate safeguards and to process information consistently with the services they provide.

Legal and Safety Purposes

We may disclose information when reasonably necessary to:

Comply with applicable law
Respond to lawful requests from government authorities
Protect our rights or property
Enforce our agreements
Investigate fraud or abuse
Protect customers or other individuals
Respond to legal proceedings

We do not sell your personal information for money in the ordinary course of operating our business.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, preventing fraud, and complying with legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.

8. Data Security

We take reasonable measures designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

You should also take reasonable steps to protect your own information, including using secure passwords and avoiding sending sensitive information through unsecured communications.

The FTC advises businesses to understand what personal information they hold, limit unnecessary collection, restrict access, protect information appropriately, and have a plan for responding to security incidents.

9. Third-Party Websites and Services

Our website may contain links to websites, services, or resources operated by third parties.

These third parties may have their own privacy policies and practices. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the applicable privacy policy before providing personal information to any third-party website.

10. Marketing Communications

If you subscribe to our marketing communications, we may use your email address or telephone number to send information about products, promotions, services, educational content, or other updates.

You may unsubscribe from promotional email communications by using the unsubscribe mechanism included in the applicable message.

Even if you opt out of marketing communications, we may continue sending non-promotional communications necessary to fulfill orders, provide requested services, respond to inquiries, or administer your account.

11. Children's Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

Depending on the circumstances and applicable law, additional children's privacy requirements may apply. The FTC's COPPA framework provides additional protections concerning information collected online from children under 13.

12. Your Privacy Rights

Depending on where you live and which privacy laws apply to you, you may have certain rights concerning your personal information.

These rights may include the ability to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your personal information is collected or disclosed
Opt out of certain marketing communications
Opt out of certain forms of targeted advertising or data sharing where applicable
Withdraw consent where processing is based on consent
Exercise other rights provided by applicable law

Not every right applies in every jurisdiction, and certain exceptions may apply.

To make a privacy request, contact us using the information provided in the Contact Us section below.

We may need to verify your identity before completing certain requests in order to protect your information and prevent unauthorized access.

We will respond to valid requests within the time required by applicable law.

13. California Privacy Rights

If you are a California resident, California privacy law may provide you with additional rights concerning your personal information.

Depending on applicable law and your circumstances, these rights may include rights to:

Know certain information about the personal information we collect and use
Request deletion of certain personal information
Request correction of inaccurate personal information
Opt out of certain forms of sale or sharing of personal information
Limit certain uses or disclosures of sensitive personal information where applicable
Receive equal treatment for exercising applicable privacy rights

We do not discriminate against customers for exercising privacy rights provided by applicable law.

If applicable California law provides you with additional rights, you may submit a request using the contact information below.

Privacy Requests: sales@winecellarkingdom.com

We may need to verify your identity before processing a request.

14. Other State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under state-specific laws.

Depending on the applicable law and your circumstances, these rights may include rights concerning access, correction, deletion, portability, consent, targeted advertising, profiling, or the sale or sharing of personal information.

If you believe you have a privacy right under applicable state law, contact us using the information below.

We will evaluate and respond to requests according to the laws applicable to the individual making the request.

15. Do Not Track Signals

Some web browsers and devices offer "Do Not Track" or similar settings.

Because there is not a universally accepted standard for responding to such signals, our website may not respond to every browser-based Do Not Track signal.

Where applicable law requires recognition of certain privacy preference signals, we will handle those signals as required.

16. International Visitors

Wine Cellar Kingdom primarily operates in the United States.

If you access our website from outside the United States, your information may be processed in the United States or other locations where our service providers operate.

Privacy protections in those locations may differ from those in your country or region.

If you intend to actively sell to customers in jurisdictions outside the United States, this Privacy Policy should be reviewed and updated to address the privacy laws applicable to those markets.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this policy.

We encourage you to periodically review this Privacy Policy to understand how we handle personal information.

18. Contact Us

If you have questions about this Privacy Policy, want to submit a privacy request, or have concerns about how your personal information is handled, please contact us.

Wine Cellar Kingdom
A division of Zenin Capital Ventures LLC

Email: sales@winecellarkingdom.com
Phone: 1 (800) XXX-XXXX
Business Address: 15812 57th Pl N Plymouth, MN 55446
Website: winecellarkingdom.com